Privacy Policy jili33 Malaysia

This Privacy Policy describes the personal data collection and management practices of jili33 ("Platform", "we") when you use our official website at jili33.bar, our mobile app, or any other services we provide. This document has been prepared in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection standards.

By registering for or using the jili33 platform, you give your consent to the collection and use of your personal data as described in this Privacy Policy. If you disagree with any part of this policy, you are advised not to continue using our platform.

We take our responsibilities as a data controller seriously. Every decision relating to the processing of your personal data is made with due consideration for the balance between the platform's operational needs and your privacy rights as an individual. Your trust is the most valuable asset we safeguard.

Jili33 collects various types of personal information from members for the purposes described in this policy. We only collect data that is necessary and relevant to the services we provide — no excessive or unnecessary data is collected without strong justification.

Every piece of personal data we collect is used for defined and legitimate purposes. jili33 will not use your data for any purpose not stated in this policy without obtaining your consent first. The following are the primary purposes for which your data is used:

• Account Management: Create, manage, and maintain your member account, including identity verification and mandatory KYC processes.
• Transaction Processing: Process deposits, withdrawals, bonuses, and all financial transactions related to your account efficiently and securely.
• Service Provision: Provide access to over 1,000 games, Live Casino, Sports Betting, and all jili33 platform content you use.
• Security and Fraud Prevention: Detect and prevent fraudulent activity, money laundering, account abuse, and other security threats against the platform and its members.
• Service Communications: Send important notifications related to your account, security updates, transaction confirmations, and technical information you need to be aware of.
• Experience Personalization: Personalise game recommendations, promotional offers, and platform content based on your preferences and usage habits for a more relevant experience.
• Legal Compliance: Fulfil reporting obligations to relevant authorities as required by Malaysian law, including the reporting of suspicious transactions to FIED.
• Analytics and Improvement: Analyse aggregate platform usage patterns to improve our services, technical performance, and overall user experience.

We always ensure that the purposes for which we use your data are equal to or more limited than what you agreed to at the time of registration. If any change in purpose requires new consent, we will contact you in advance.

Jili33 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is our absolute commitment. However, there are limited situations where we need to share your data with certain parties to enable us to deliver our services effectively:

• Payment Service Providers: Licensed payment gateways such as FPX, Touch 'n Go eWallet, GrabPay, and Boost require certain information to process your transactions securely. They are bound by strict confidentiality agreements.
• KYC Solution Providers: A registered identity verification partner that assists us in conducting background checks and document verification as required by law.
• Relevant Authorities: Law enforcement agencies, courts, or Malaysian regulatory authorities when required to do so by law or a valid court order.
• Technical Infrastructure Providers: Cloud and hosting service providers that maintain our platform's technical infrastructure, subject to strict data processing agreements.

• jili33 no share your data with third-party marketing companies for targeted advertising.
• jili33 no sell member lists or any individual data to data brokers.
• jili33 no disclose your personal information to competing betting platforms.

The security of your personal data is our top priority. jili33 continuously invests in the latest cybersecurity infrastructure to ensure your data is always protected against both internal and external threats. Below are the key security measures we have in place:

• 256-bit SSL/TLS Encryption: All communications between your device and jili33 servers are encrypted using the latest SSL/TLS protocols — the same standard used by leading banks in Malaysia.
• Two-Factor Authentication (2FA): An additional security layer through OTP verification to your registered phone number for every new login or sensitive account action.
• Real-Time Threat Monitoring: A 24/7 security monitoring system that detects and responds to suspicious activity, intrusion attempts, and anomalies in real time.
• Least-Privilege Access Control: jili33 staff only have access to the data required for their specific role — there is no general access to the entire member database.
• Regular Security Audits: Penetration testing and independent security audits are conducted periodically by certified third-party experts to identify and remediate any vulnerabilities.
• Secure Data Backup: Data is automatically backed up at high frequency to separate, encrypted storage locations to ensure data resilience in the event of a technical failure.

Jili33 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and ensure the security of your login session. Cookies are small text files stored on your device when you browse our platform.

• Essential Cookies (Required): Required for core platform functions such as login session management, security, and basic preferences. These cookies cannot be disabled as they ensure the fundamental security and functionality of the platform.
• Performance Cookies: Collect information about how you use our platform — pages visited, time on page, errors encountered — to help us improve performance and navigation.
• Functional Cookies: Remember your preferences such as language, display settings, and notification choices so you do not need to reconfigure them each time.
• Analytics Cookies: Helps us understand aggregate, anonymised usage patterns for service improvement purposes — individual data is never extracted from this analytics process.

You can control and delete cookies through your internet browser settings at any time. However, disabling certain cookies may affect platform functionality and your user experience. For more information on managing cookies in your browser, please refer to your browser's help documentation.

Jili33 does not retain your personal data longer than necessary for the purposes stated in this policy or as required by applicable Malaysian law. Retention periods vary depending on the type of data and the applicable legal requirements.

When data is no longer needed, jili33 ensures it is securely deleted or anonymised using methods that meet internationally recognised information security standards. You may contact our support team for any queries related to your data retention.

As a data subject, you have certain rights under Malaysia's Personal Data Protection Act 2010 that we are obligated to uphold. jili33 is committed to facilitating the exercise of these rights in a practical manner and within a reasonable timeframe.

• Right of Access: You have the right to request a copy of the personal data we hold about you and to receive an explanation of how it is used.
• Right to Rectification: You have the right to request correction of any personal data that is inaccurate, incomplete, or outdated.
• Right to Erasure: In certain circumstances, you have the right to request that we delete your personal data, subject to applicable legal obligations.
• Right to Object to Processing: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.
• Right to Complain: You have the right to lodge a complaint with the Malaysian Personal Data Protection Department if you believe your privacy rights have been violated.

The jili33 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18. This is our absolute policy with no exceptions.

Jili33 enforces a strict age verification process during account registration, including official identity document checks. Should we identify that personal data of a child or minor has been collected without proper verification, we will take immediate action to delete that data and close the account in question without prior notice.

Jili33 also provides self-protection tools including deposit limits, daily wagering limits, and self-exclusion options to help members manage their wagering habits. We believe responsible wagering starts with strong protection for vulnerable individuals.

Jili33 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to our services. All amendments take effect immediately upon publication on our website.

For material amendments or those that significantly affect your privacy rights, jili33 will notify you via your registered email or an in-platform notification at least 14 days before the amendment takes effect. Continued use of the platform after the amendment's effective date is considered acceptance of the updated terms.

We value your trust and are committed to improving transparency in every aspect of how we manage your personal data. This Privacy Policy was last updated on January 2026 and will be reviewed annually or whenever relevant legislative changes occur.